In the rare case you're not 100% satisfied with the product(s), you may return it for a full refund or exchange it for the same product within 14 days from receipt. Alternatively we can issue you a store credit to place another order. In case you receive a defective/wrong sized item, the return costs to our warehouse will be fully supported by us. If the item(s) is returned for any other reason than that, the buyer supports the return costs.
- For your convenience, we may choose to offer you a refund of 30% of the product value in exchange for the product to stay with you. This way, you avoid possible shipping costs and also save valuable time.
- Delivery fees such as DHL Express fees are not eligible for refunds.
- Late returns shipped beyond 14 days from receipt will not be collected and will return back to you.
To begin a return please send an email at firstname.lastname@example.org
Learn more in our FAQ section.